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2.5

The Jersey Mike's in Carson has the worst store manager and customer service! I ordered a giant club supreme.

After getting home and having a couple of bites...I realized there was either wax paper or plastic on the cheese or meat of the sandwhich. I took 3/4 of the sandwich back to the store and after telling them the issue they informed me they could remake my club supreme but as a regular size sandwich...I ask to speak to a manager (Sativa) and received a disrespectful response...I told them to keep their sandwich. All I wanted was to have them make me a fresh sandwich like the one I purchased. I thought I would receive some compesantation for the inconvenience of having to return to the store to address the issue with my sandwich.

I did not appreciate the dismissive attitude the manager had regarding my concern about the sandwich. I will not be visiting this store for any reason in the near future and will take my business to the local Jimmy Johns.

User's recommendation: Maybe there is a more relatable customer service manager in the early afternoon hours. There definitely is not one in the evening.

Monetary Loss: $16.

Preferred solution: Let the company propose a solution.

Jersey Mikes Subs Pros: Convenient and fresh.

Jersey Mikes Subs Cons: Service or how my problem was handled.

Location: 20420 Avalon Boulevard, Carson, CA 90746

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ImALLeRGIC69

Lol dude! You ate some of it!

Get over it. Your getting what you ordered and NOTHINGMORE.

Your not special or deserve special sandwiches. Good god get a life

Zachary P Hop
reply icon Replying to comment of ImALLeRGIC69

Most places would offer to remake the sandwich and apologize. That is the point Kevin/Darrin/Stacy/ est.

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