Most helpful review
New Reviewer
Jersey Mikes Subs - Jersey Mike's Called the Police on me and refused to give me a refund.
Jersey Mikes Subs - Jersey Mike's Called the Police on me and refused to give me a refund.
Jersey Mikes Subs - Jersey Mike's Called the Police on me and refused to give me a refund.
Jersey Mikes Subs - Jersey Mike's Called the Police on me and refused to give me a refund.
Jersey Mikes Subs - Jersey Mike's Called the Police on me and refused to give me a refund.
Jersey Mikes Subs - Jersey Mike's Called the Police on me and refused to give me a refund.
Your employees messed up my entire order and made false claims. The white guy who took my order said he would have the grill cook, a spanish female toast my bread on the grill as they didn't have a toaster. She told the white guy she did put it on the grill, and he...
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ID
#3681759 Review #3681759 is a subjective opinion of poster.
Location
Kensington, Maryland
Cons
  • More expensive than similar sub shops
  • Service sucks
  • Service
Loss
$21
Preferred solution
Full refund
New Reviewer

Unsanitary conditions

Texting on phone with gloves and then continues to complete food order follows customer out of store for confirmation and follows all the way to the customers car!!!

User's recommendation: Don’t go.

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ID
#3717856 Review #3717856 is a subjective opinion of poster.
Location
Halethorpe, Maryland
Cons
  • Poor customer service
  • Cool followed customer to car to an agonizing
  • Rude e
Loss
$40
Preferred solution
Need corporate to call
New Reviewer

Condition on restaurant in Slidell, LA at 1290 Gause Blvd.

Its been a while since Ive been hear. The place looked dirty. Trash and crumbs all over floors and tables. Your entire staff was hanging out in back and chatting the majority of the time. When customers did arrive someone did come up front to serve, but no one else was wiping table, sweeping or picked up trash. Your outside dining area was littered looking. During COVID-19 I would think the staff would have the areas better sanitized.

User's recommendation: I love your sandwiches but would not recommend at this point.

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ID
#3711140 Review #3711140 is a subjective opinion of poster.
Location
Slidell, Louisiana
Pros
  • Fresh sandwiches
Cons
  • Dirty looking
  • Poor management
Preferred solution
$0.
New Reviewer

Unsanitary

Hi, I go to Jersey Mikes often and I have noticed that they dont have a designated person on the register and usually the person who takes the money never changes gloves to go back and cook that is very unsanitary and people could get sick from cross contamination. This activity needs to be addressed thanks.

User's recommendation: Make sure these people cooks are changing gloves.

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ID
#3708255 Review #3708255 is a subjective opinion of poster.
Location
Grand Prairie, Texas

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Verified Reviewer
New Reviewer

Complaint over safety and lack of sense of employees.

The floor was soaking wet with a puddle leaking from the drink fountain machine. When asked if the employees were aware of the situation as well as their lack of wet floor sign, they said they were unable to do anything about it because they were busy. As a woman who is 8 months pregnant, if I were to skip and fall, it would not have been good for myself, my baby or your company.
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ID
#3707917 Review #3707917 is a subjective opinion of poster.
Location
Avondale, Arizona
Cons
  • Rude and lackadaisical workers who mess up orders
Preferred solution
Apology
New Reviewer
Store employees need to be educated on handling gluten-free customers and extra precautions need to be put in place for those with celiac disease. We questioned an employee wiping down the counter and slicer with a dirty towel covered in regular bread crumbs when we...
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ID
#3702733 Review #3702733 is a subjective opinion of poster.
Location
Mechanicsville, Virginia

Birthday points

I called to get help with my birthday points i get them automatically every year except this year. Long story short they coyldnt help me and no bday sub for me either .. so dissapointed

User's recommendation: Go to firehouse subs.

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ID
#3699651 Review #3699651 is a subjective opinion of poster.
Location
Raleigh, North Carolina

Not being able to use points

Whats the code for a free sub? The store said I need a numbered code? Scanning does not work. I expect to be able to use my shore points but every time my wife and I we get embarrassed because the store employees just keep asking for a code NUMBER. My wife has said Let them keep their points and go somewhere else because this place is not fulfilling there part and that Jersey Mikes is a bunch of scam artists.

User's recommendation: Don’t trust the point system.

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ID
#3699024 Review #3699024 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Pros
  • Sandwich
Loss
$50
Preferred solution
Apology
New Reviewer

Wrong number and my number is incorrect on requedt

Owner of Springfield Mo location committed hate crime to someone who is Autistic and part of LGBT. His name is Craig Rankin. I noticed the employee taking on a mental downfall for a while, but tried to remain as professional and calm. Matt is a better leader than Craig or Will. My email is yugiotaj2022@***.com please reach in touch as no one should have to go through what he did.

User's recommendation: Do not go to Springfield Mo locations Abusive owner by the looks of it.

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ID
#3698654 Review #3698654 is a subjective opinion of poster.
Location
Springfield, Missouri
Pros
  • Usually clean
  • Young boy named mason gave good service
  • An employee who powers through abuse
Cons
  • Bad manager
  • Customer service
  • Hate crime by owner
Loss
$80
Preferred solution
The district Manager to look into the situation, to hear what happened in the past 2 months, and replacement of either head manager or both manager and Owner.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Pissed off

Jersey Mikes Subs - Pissed off
I tried to cancel my order ,but it never went thru. They took all day making my sandwiches ,so I left with no sadwiches. I would like my 28.27 refunded please.
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ID
#3696756 Review #3696756 is a subjective opinion of poster.
Location
Springfield, Missouri

Not being able to use points

What is the code to redeem my shore points? Is it my phone number? Please send me a email or call me please. I just want to figure out how this gets done.My phone number is 954-702-****. Every time we go to the store its the same thing we scan the barcode thats given to us and the of course it asks me for a number? What number?
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ID
#3696449 Review #3696449 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I went to Jersey Mikes for dinner tonight as it was already getting late and it was over 100 outside so I did not want to cook. I am in line but my son has to *** so we step away and come back there is 1 gentleman behind us at this point. The server takes HIS order...
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ID
#3693920 Review #3693920 is a subjective opinion of poster.
Location
Mount Pleasant, Wisconsin
Loss
$25
Preferred solution
Let the company propose a solution
New Reviewer

I found a cockroach in the store

I went to Glenda location Jersey Mikes I found a cockroach around all the food beverages and I told the manager the manager didnt do anything about it
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ID
#3693143 Review #3693143 is a subjective opinion of poster.
Location
Chula Vista, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cant cintact customer support

Waited an hour and a half for my subs. Cant contact customer support, phone number doesnt even work. How pathetic is this jesus. My number is 239351**** and j expect to hear from a representative from your company very soon regarding this issue. My email is stevenrota145133@***.com

User's recommendation: Dont order online.

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ID
#3692695 Review #3692695 is a subjective opinion of poster.
Location
Naples, Florida
New Reviewer

Overcharged

Jersey Mikes Subs - Overcharged
Jersey Mikes Subs - Overcharged
Was charged $24.64 from Door dash and a charge $15.92 from Jersey Mike's . This was verified from my Bank. They said check but didn't see the $15.92 charge so they said they couldn't do anything.

User's recommendation: Pay cash.

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ID
#3680823 Review #3680823 is a subjective opinion of poster.
Loss
$16
Preferred solution
Full refund
New Reviewer
Last evening at approximately 745 I enter Jersey Mikes at the Northwood Square location in rock Hill South Carolina on Celanese Road. I ordered the giant I should say club sub I asked for lettuce tomato mayonnaise only and when I got home there was no lettuce and no...
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ID
#3680100 Review #3680100 is a subjective opinion of poster.
Location
Rock Hill, South Carolina
Pros
  • Great food when order is right
Cons
  • Out of condiments and never told about it
Loss
$18
Preferred solution
Full refund

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