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2.6
Updated by user Oct 05, 2018

I called corporate office and explained in detail how they was shorting people portions of meat on Giant Subs. Two weeks later I called corporate office because I did not hear from them and they said they would take care of it they would have the store manager call me the very next day.

6 days later there was no phone call from the manager of the store. I went in to Jersey Mikes and I spoke with the staff member who was making my sandwich and explain the problem that I had before with certain employees Klingon half the amount of meat that's supposed to go on the sub. She made me an awesome sandwich, I've been in there 5 times since and 3 out of the 5 or very poorly made with hardly any meat on them.

As one was made I questioned the individual who made it and he was very firm and arrogant well telling me this is the correct way to make a sub. It's up to you if you want to go back to the location across from Smokey Bones, I have not been to any other location but will start.

Original review posted by user Sep 05, 2018

I have not been contacted by anyone at Jersey Mike's since I filed my complaint a couple weeks ago.? I have gone back approx. 4 times since, 3 out of 4 times the same theft was attempted but I caught it.

The theft in question is the meat cutter makes the motion of cutting 10-12 pieces of meat for a giant sub, then he only puts 5-7 pieces on the sub.

I tried calling Jersey Mike's Corp. 3 separate times and the phone rang for long periods of time and no one picked up. One time I set the phone down, put it on speaker and 18 minutes later still no answer.

I made a verbal complaint at the store in question, none of my information was requested to give to manager or corp. and I wasn't asked to leave a name or number.?

I am a very good customer but I am running out of reasons to keep going to Jersey Mike's when there are other shops closer to my house.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: 3 free giant subs.

Jersey Mikes Subs Pros: Friendly service, Ease of ordering.

Jersey Mikes Subs Cons: An employee stealing from me, Sometimes i feel uncomfortable for asking for more add ons.

Location: 7225 Rivers Ave(Across From Target), Ste. 203, North Charleston, SC 29406, USA

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They must think you are not playing with a full deck. I'd go somewhere else if I were you because they'll spit in your food or worse if they don't like you. I never eat out ; I don't like the waste of money plus I'm a great cook and my wife is a master class baker.

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